Previous page Next page Previous page Next page 1 Battery Test 2 Easy to Update 3 Lifetime Service CUSTOMER QUESTIONS ABOUT ICARSOFT 1. Q: What are the advantages of iCarsoft's scanners compared to other well-known brands on Amazon? A: Firstly, iCarsoft is one of the pioneers in mini DIY vehicle diagnostic equipment suppliers, headquartered in Washington, with decades of technological accumulation and OEM, provides services to ten millions of offline machinists worldwide, creates iCarsoft-owned diagnostic tool technology that is stable, reliable, and trustworthy. Secondly, starting from April 2024, iCarsoft officially powerfully expands online business and launch enhanced new diagnostic tool. Although iCarsoft online business is in starting stage and the enhanced scanner reviews on Amazon are not as many as those of well-known brands, and iCarsoft provides enhanced scanners some official services to which other brands cannot match: 1-year warran-ty+lifetime free upgrades and software maintenance+lifetime hardware free repair+lifetime free technical service, Almost equivalent to lifelong free warran-ty service. 2. Q: About the service of solving customer problem A: . Now, we provides 24/7 technical service. Any online customer will receive a service email from tech team before receiving Amazon products (customers need to cancel Amazon email shutdown function) - No need to worry about no after-sales service problem and compatibility problem and functionality issues. 3. Q: About iCarsoft scanner's service life A: iCarsoft scanners are trusted by ten millions of offline machinists because their quality, performance, and long lifespan service. Some machinists feedback their iCarsoft scanners from 10 years ago still keep working well. iCarsoft will continuously update and add more up-to-date maintenance services to each tool, ensuring that your tool remains up-to-date whether it is in 10 years or decades.