01/28/2022: This is my first heat press, I read probably 300+ reviews spent multiple hours and multiple days researching to find the best starter press (under $200) for my small shop. Every single press I read reviews for it seemed the reviews were 50/50, I came across this one and the reviews were split on this one too, however, a lot had suggested that customer service was exceptional, so it at least had that going for it and I decided to give it a go.Shipping was quick as it only took two days to get to me, no assembly required, just open the box and plug it up. At first I thought the lid was stuck shut, but it’s not, you just have to tug a bit hard the first few uses to get it to release. I will say I’m pretty weak so if you’re someone with some muscle this probably won’t even be an issue for you. Since having it I’ve done about 10 shirts with it, and it works exceptionally well! I haven’t used it with sublimation yet, however, it works perfect with HTV and screen prints! I’m very impressed with it so far, and for a starter heat press I’m thoroughly impressed! Attached is a photo of a shirt with a screen print I did for my business Suella Sage (you can find us on FB ?)!All in all, I think it is a great heat press so far, and I will be sure to update in a few months!